Lighthouse - September, 2010

Chairman’s Message


If we think about it, whatever is happening in our lives “Time” plays a pivotal factor.  The concept of time is something we all accept but time doesn’t care about who is successful or who is not. Time gives equal opportunity to all. Our actions, decisions and as a consequence our lives all occupy only a brief space of time. Time is a very strict master. It doesn’t entertain excuses and it always keeps its urgency, with merciless progress.

I am privileged to an extend as I have taken the opportunity to explore my thoughts and beliefs about time and put them into practice. As practicing professionals we need to keep to the fore knowledge of time management. Many times I have heard others complaining about their busy schedule whereas in fact there is nothing actually defined as a busy schedule. One size does not fit all as it is ourselves who decide who or what makes our lives busy or idle. Time management may help you to improve your quality of life, reduce frustration and increase your energy levels.

Our CSS team has always achieved ascendancy by putting into practice definitive time management skills. The upcoming Breakbulk exhibition, to be held in Houston USA during October, will provide an ideal opportunity to demonstrate our expertise in time management. This will be at the forefront, when we are interacting with clients and associates, as it will accentuate our ongoing achievements. It will also ensure that our participation in Breakbulk will be a success and we are looking forward to this.


CSS At Breakbulk Americas Transportation Conference & Exhibition


CSS Group will be showcasing its products and services offered at the 21st Breakbulk Americas Transportation Conference & Exhibition to be held in Houston, Texas from October 12th until October 14th, 2010 at the George R Brown Convention Center.

CSS has previously participated in Breakbulk and Heavy Lift exhibitions in Europe, and Asia. Breakbulk Americas is a great opportunity for CSS to introduce its products and services to the North American market. During the long global recession, there are indications that the breakbulk and project cargo sectors are gathering steam as new contracts are awarded in most infrastructure developments around the world, North America being one of the major markets.

Breakbulk Americas Transportation Conference & Exhibition aims at providing shippers with the opportunity to meet and develop relationships with the leading specialized carriers, forwarders, ports, terminals and packers who have the expertise and resources to handle oversized cargoes with unique handling requirements. The conference includes an agenda in which industry leaders will review emerging markets as well as logistical challenges for breakbulk and heavy-lift shippers, their transportation and supply chain providers.Visit CSS at booth # 120. If you wish to set up an appointment at a specific time and date, kindly contact us by email: infoprojects@cssdubai.com

We look forward to meeting you in Houston!

For further information, please visit: www.cssgroupsite.com


Lucky winner


The CSS Thank-you incentive scheme towards our fellow-forwarders and customers, conceived two years back, has been nothing short of successful. The scheme allows one lucky name out of the scores of business cards that are dropped into the bowls placed at the D/O counter in the Corporate Office and CSLC-1, to be picked up and rewarded with a gift.

The winner picked out and rewarded for the months of July- August 2010 was Abdul Khader – Messenger from First Gulf Shipping L.L.C., Dubai, UAE who walked away with Gift vouchers sponsored by Lulu, presented by Amith Surya Horra, Marketing Manager, CSS Group.


Creating New Ideas And Initiatives


Business Development is among the foremost concerns of any organization; it typically involves nurturing a business and its elements through change. As change is constant, Business Development expertise is required to adapt to the changing market scenarios, expand existing business and its mode of operations or venture in an untapped market.

Rakesh Menon, Senior General Manager – Business Development has recently taken over operations at CSS Logistics as Senior General Manager. Affirmative to take the business forward, Rakesh says, he has always been upbeat about creating new ideas and initiatives by adopting a team approach in pursuing common organizational goals. He sternly believes that Business Development is an on-going process and an organization aiming to withstand competitors never stops engaging in business development.

For any business to grow there is a continuous need to formulate strategies based on business performance and goals, and to achieve the desired goals a proper planning process is required. Planning mainly involves market intelligence and making use of the readily available resource to seize every given opportunity. Moving further, once the plan is in place an organization needs to ensure the managed implementation of the plan and be flexible to incorporate changes in the process.

Furthermore, Rakesh explains business development techniques and strategies as quintessential when it comes to attracting new customers and penetrating existing markets. Particularly to generate sales, business development expertise may focus on developing strategic-channel relationships with clients and partners to foster mutual trust and growth.

“As a Senior General Manager, much of my attention is devoted to developing and utilizing the business opportunities that are presented to me and my company”, says Rakesh. Rakesh believes in guiding a business through tasks by giving advice and acting as a mentor to provide direction. He adds that CSS is always on a look out for people who can create new concepts, people who can acquire new concepts and take them forward by good management. Market challenges always count on Business Development strategies to outgrow the monotonous and routine jobs and reach new heights by proper planning and efficient execution of the strategic plans along with effective management and financial plans, concludes Rakesh.


An optimistic CSS Kolkata


If you ask about recession or economic crack down to a common man, roaming through the streets of Kolkata, he may ask you back, “What is that?” The entire world has been talking about recession, but many are reluctant to admit that it has hit India. Console Shipping Services, Kolkata may unfold some facts and figures to convince you that business has not become stagnant. CSS Kolkata management and staff takes pride for being considered as one amongst the first three players, in terms of business by the shipping fraternity in their region. A result they achieved only because of hard work and commitment.

Arup Ray, Director- CSS India says that they give priority to start their own warehousing facility in the near future to bring in total solution for servicing their clients. Kolkata is a region where the CSS Management eagerly looks at in this regard. Presently CSS India from its operational base in Kolkata caters to the need of the entire West Bengal region, Orissa, Tripura and Assam. They extend their servicing to the neighboring countries of Nepal and Bhutan as well. “The only way to penetrate the interiors and some remote locations in the North Eastern region is to have a strong and efficient transportation network. Concur service is available in some parts but it only depends upon the load factor and it cannot guarantee timely service” Arup Ray adds. There is a rise of 5 to 7 % in the cargo movement in Kolkata. The timely intervention by the government authorities and the port ensures a steady growth of cargo movement.

For the Kolkata Port management, tariff flexibility was not the only strategy. It worked towards attracting new types of cargo that would also give a boost to the economy of its hinterland. For instance, it found out that West Bengal had an annual surplus of 2.5 million tons of vegetables and flowers, and they were routed for export to Singapore, Far East, Middle East and European markets which would otherwise had gone to waste or be sold in the domestic market at a negligible price. Another such move was to create special linkages with ports in Chittagong and Narayanganj in Bangladesh. Those were all aggressive measures to attract more cargo for the Kolkata port system and are certain to improve its performance. CSS Kolkata is optimistic and has taken a strong measure to tackle the greater opportunities lying ahead. They have well trained professionals to fulfill this. Hence there is nothing called looking back for Arup and his team in Kolkata.


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