+971 4 8831 303 info@cssdubai.com

Lighthouse - March, 2015.

Chairman’s Message


It seems like only yesterday that we celebrated our 15th anniversary. Time really does appear to pass quickly, especially when one is focused enthusiastically on objectives and achievements. It’s somewhat unbelievable that five years have passed and we have now reached our 20th anniversary. The excitement, challenges, opportunities, successes, and admittedly some minor misses, have spurred us all along at a pace which has made the passage of time seem a distant concern.

As we mark this 20th anniversary milestone our successes underscore, with confidence and determination, our abilities to identify and respond to the challenges and needs of our industry. However every success brings humility, because we must never take things for granted. We have learnt from our experiences and we must continue to do so. I applaud our clients and partners as they have always stood strong, walking alongside us, with their encouragement and support.

We are also able to look back and gain strength – strength which will enable us to navigate any unchartered stronger currents ahead. Shipping continues to be our passion and this drives our pledge to uphold our values of respect, honour and commitment in an unfaltering manner. These values, that have played a major role in our success, will stay with us because they are at the heart of C.S.S.

This anniversary, like many others, provides a starting point from where we will use our skills and experiences to grow, continuing to prove to the world that our enduring values will remain steadfastly with us in the years to come. Our partners, stakeholders, associates, and equally our trusted staff, will hopefully be enthused and encouraged by our commitment to always do what we preach.

We wish to extend our sincere thanks to the ministry of the UAE, all officials, and the various government departments at this occasion. Also my hearty congratulations are expressed to everyone at C.S.S. on our 20th anniversary.


CSS Group to Celebrate Their 20th Anniversary


Consolidated Shipping Group will be celebrating their 20th anniversary of operations in the field of Shipping and logistics during the month of March 2015. The entire team at CSS is enthusiastic at this land mark occasion, as they see this as a great success in their company’s career. The senior management announced the function last month and preparations are underway to make the event memorable. 20th anniversary celebrations are being held both in Dubai and Abu Dhabi. The new Hyatt Regency Dubai Creek Heights is the venue in Dubai where the conferences and meetings are going to happen. In Abu Dhabi, The Club will host a carnival theme party on the 14th March for the Global Partners and associates of CSS Group.

In connection with the 20th anniversary celebrations, CSS will be organizing a Golf Event in which golfers from the Shipping and Logistics fraternity from around the world will participate. Some of professional golfers from Dubai are also expected to participate in this event. The event is organized at the Dubai Creek Golf & Yacht club on the 12th March 2015.

A company which was started 20 years back as a small firm with minimum staff strength to cater to the logistics requirements in Dubai has grown to become one of the most sought after names in the field of freight forwarding and logistics today. With diversified operational presence within the shipping and logistics industry, CSS caters to a cross section of business community around the globe. From NVOCC to Projects and from Relocations to Heavy Equipment logistics, the company with the professional and skilled team designated for each department, touches every point related to Shipping and logistics. More than 800 people today work with CSS Group in the Middle East and the Indian Sub-continent.

CSS group offices in the Middle East and the Sub-continent join hands to make the 20th anniversary celebrations memorable. The senior management and the Chairman, Mr. T S Kaladharan extends all their gratitude to the Government of UAE, their loyal customers, valued partners and most importantly their trusted employees for the unconditional support showered on them for the last two decades.


Welcome Ahmedabad


CSS STARTS ITS OPERATIONS FROM AHMEDABAD

Console Shipping Services India has started their operations from Ahmedabad, one of the fastest growing cities in India. Being strategically positioned in Ahmedabad, CSS India will be easily able to access and control the operations of cargo movements at Pipavav, Mundra and Hazira Port. Also they will have access to LCD Dashrath, Baroda and LCD Ankleshwar. Ahmedabad is centrally located in Gujarat where major development programmes are progressing. The cargo movements to all ports are possible via road and rail from here. Container Corporation of India handles the rail movement of cargo while truck movements are quite common in the region.

Major shipping companies confirm their presence in Ahmedabad to have control over the North Western region of India where in and out movements of cargo are frequent and fast growing.  CSS India will initially have LCL, FCL and Air Freight movements in and around Ahmedabad. They have set up road map to gradually increase their geographical reach in the North Western area. The well-established Mumbai office of the CSS will be a major advantage for the Ahmedabad team with proper guidance and professional support. Ahmedabad office of CSS will be headed by Kaushik Mali, who is quite confident in his professionalism and the ability of his team.

Console Shipping Services India Pvt. Ltd. established in the year 2004 with its operations from Tirupur, Tuticorin and Coimbatore, further expanded its horizons in the year 2007. In an ever increasing demand stuffed industry, Console Shipping Services India has proved to be delivering the best to the clients around the globe. CSS India operates from Delhi, Mumbai, Chennai, Tirupur, Tuticorin, Coimbatore, Banaglore and Cochin serving a cross section of clients from diversified industries.

CSS Offers the below services from India

  • LCL Consolidation & FCL
  • Sea-Air/ Sea- Land Transportation
  • Sea freight
  • Buyers consolidation
  • Air freight
  • Customs clearance
  • Projects Handling
  • Warehousing
  • Supply chain management & Logistics


CSS Ahmedabad office address:

Console Shipping Services India Pvt. Ltd.
904-Shree Balaji Heights
B/S-IDBI Bank, Nr. Body Line
C.G.Road, Ellisbridge
Ahmedabad-380 006

Key Contact: Mr. Kaushik Mali, Regional Head
E-mail Id: kaushikm@cssindiagroup.com
Tel: +91 79 40390800/02/03/04
Mobile: +91 95864 20770


CSS India at WCA


WORLD CARGO ALLIANCE CONFERENCE WAS HELD AT HONG KONG

CSS India was a part of the 7th WCA Worldwide Conference which was held from 2-5 February at the Asia World Expo adjacent to Hong Kong Airport which comprised of all 4 of WCA’s general networks within one major event. The conference was treated as an integral part of the WCA Conference Week and is a must for all members of the WCA.

Attending the conference is undoubtedly the single most productive way to boost revenues, expand the company, reach out to new markets and raise the company’s profile around the globe. WCA conference is treated as a great business opportunity for all freight forwarders as all major companies and professionals from around the globe participate in this event. Delegates create tens of millions of dollars in combined new business and save weeks of travel time and thousands of dollars in travel expenses by pre-booking up to 40 pre-arranged meetings with fellow agents from around the world.

Members of WCA networks make up the world’s most powerful grouping of independent freight forwarders with 5565 offices in more than 762 cities and ports worldwide and together create more logistics power than all other networks combined. “WCA always provides an excellent platform to share and exchange ideas and new concepts. CSS India has gained a lot in terms of business and developing new contacts by being a frequent participant of this conference” mentioned Jairam K R, Director CSS India, after participating this year’s conference.


Excess Baggage- Not a Burden


SOLUTION FOR YOUR EXCESS BAGGAGE FROM CSS HOMEWARD BOUND

CSS Homeward Bound is one of the largest and leading professional Removals and Relocations Company in the UAE with a worldwide network. We, at CSS Homeward Bound, are committed to cater to our customers’ needs by rendering exceptional services.

Our company is managed by a team of professionals with a proven track record and extensive experience in the business of removal and packing. We take the stress out of the moving process by providing a seamless and worry-free experience.

Now we are proud to announce CSS Homeward Bound Excess Baggage service in Dubai and all over the world. The launch of Homeward Bound Excess Baggage Facility offers our customers to Export and Import shipments through us to anywhere across the world.

Excess Baggage provides a fast reliable solution for sending packages Door to Door to any locations in the world. Using our fleet of trucks and team of professional staff, we are able to pick up from any location in the UAE and deliver to any location in the world within 3-7 days.

CSS HWB helps you accomplish more, in fewer steps. This is a one stop solution for all the baggage requirements especially suited for small to medium sized baggage requirements. Now, our customers may prepare their personal belongings, reduce their headaches, and accurately track their shipments’ transit.

Just call us on 800 277 and we will do the rest.

Apart from the primary services, we also provide the below services for free:

  • Free packing
  • Free pick up with in Dubai
  • Fast, Reliable Worldwide Baggage services
  • Supply of cartons, bubble wrap, paper, and tape


In order to avail our lucrative services, kindly send an email to HWB team on info@csshomeward.com or call us on 800 277 and you and your customer/ reference shall be serviced with the best for all your requirements.


Coping Up With The Rapid Changes


THE GROWTH OF INFORMATION TECHNOLOGY AT CSS

The growth of technology at CSS can be attributed to the growing demands from the different departments within the last Two decades. In CSS, IT (Information Technology) has brought about significant improvements in Business operations. CSS has got a highly refined IT infrastructure comprising of latest network devices & security components of Firewall, network monitoring tool. These features have made the atmosphere safe and reliable with a centralized access and operation for the entire group company.  IT has also brought about Cost effectiveness by helping to computerize business processes thus streamlining business to make them extremely cost effective money making machines. This in turn increased productivity which ultimately enhanced profits. This means better pay and less strain during work. Streamlined work flow systems, shared storage and collaborative work spaces can increase efficiency in a business and allow employees to process a greater level of work in a shorter period of time which is happening at CSS. Information technology systems can be used to automate routine tasks, to make data analysis easier and to store data in a manner that can easily be retrieved for future use.

Great strides were seen at the software upgradation and implementing state-of the art features for improved efficiency. FINS, the in-house developed ERP solution of CSS has become an integral part of the company’s day to day affairs.

SOME OF THE UNIQUE FEATURES ARE:

Access from anywhere to the software

The advancement in accessibility helps improve real-time decisions. Users can input data & generate reports on real-time operations data using a secure web browser.

Various MIS reports

Reports on revenue, volume, TEU on period wise etc. can be generated. Details of any type of shipment be it Sea Export/Import, Air Export/ Import, Land Movements etc. Also different reports like Performance Analysis, Customer Analysis, and Agent Analysis can also be viewed. Finance & HR reports can also be availed.

CSS Portal

Portal allows CSS to take advantage of immediate, online access to customers, agents, shippers and service providers. This access can lead to greater levels of collaboration with customers.

In an efficient supply chain, the flow of cargo, information, and services depends on increased teamwork. Portals provide this efficiency. With the latest technology almost all information required for the customer is accessible from portal. Expert team updates the portal daily, providing exceptional industry insight and analysis.

CSS Portal employs the latest technology to enable you to identify the specific data you need, quickly and easily.

Some of the features of the portal include

  • Access for customers in portal and can view the shipments
  • Leave planner, Network Directory, Meeting planner etc. in portal
  • Cargo/Shipment tracking via portal & Mobile app
  • Mobile application for sales people to access the rates & track shipments
  • Automated mails to customers on updates of cargo movement
  • Fax from software provision
  • CRM module for effective customer interaction
  • Graphical, Charts, Matrix report for comparisons
  • Budget reports
  • Rates Module: LCL, FCL, Air including Origin & Destination charges
  • History of all transactions in software
  • Data warehousing (access to data of any years back)
  • State of the art technology used to develop the software
  • R & D of new web technology to migrate software to work from any platform, any browser and from any mobile

Fireworks at The School Cricket


CSS HOMEWARD BOUND CRICKET TOURNAMENT CONCLUDES WITH A THRILLING FINALE



Arab unity emerged as the champions of the CSS Homeward Bound inter school cricket tournament defeating Gems modern academy for 36 runs at the fair grounds of the Dubai men’s college. The tournament staged after 6 years due to shortage of ground availability, was a great success with 10 top schools from the UAE competing the event and unearthed many a talents from the region for cricket. CSS Homeward bound were the Main sponsors for the event which lasted for almost 3 months due to exams and vacations for the participating schools in between.

Iritza Ali, the hero of the final cracked a half century and took three wickets to bag the prestigious man of the final award. Batting first Arab unity lost opener Huzaifa Nadeem for six, but Irtiza and Ramal Perera steadied the innings with a crucial 46 runs stand.

CSS Homeward Bound, the leaders in Moving & Relocations, sponsored the Inter-School cricket tournament and showed its interest in promoting talents from the budding levels of cricket. As a Champion of philanthropy CSS Group, the parent organization is involved in many novel initiatives promoting charity activities across the UAE. The final match and the presentation ceremony was attended by Unnikrishnan G, Head of Marketing & Corporate communications CSS Group and Syed Ahmed Zeeshan, General Manager, CSS Homeward Bound along with the pantheon of players from the cricketing fraternity in Dubai.


Forbes Forbes Campbell & Co. Ltd. VS. Board of Trustees, Port of Bombay


THE DECISION OF THE INDIAN SUPREME COURT IN “FORBES FORBES CAMPBELL & CO. LTD. VS. BOARD OF TRUSTEES, PORT OF BOMBAY” IS WORTH PONDERING UPON.

A review of the order and its implications on the vessel owners and steamer agents

Facts of the Case

In the case at hand the consignee of the goods had not taken steps to clear the consignment. Hence the Port Authorities issued notices to the consignee and then resorted to their remedy to publicly auction off the goods. However despite provisions in the Port Trust Authorities Act, 1963, wherein the auction may take place after a lapse of 60 days of landing the Port Authorities finally auctioned the consignment only after the expiry of four years; On auction of the goods the amount received was less than the amount towards the total charges payable to the port authority, which consequently led to the institution of the suit, whereby the Port Authorities sought to recover the balance cost from the Steamer Agents as the consignees could not be traced. At first instance, the suit was in fact dismissed however; on appeal the Hon’ble High Court reversed the decree holding the steamer agent liable.

Interpretation of the law

The steamer agent’s argument was that the provisions of the Major Post Trust Act of 1963, impose no statutory liability on them to pay the said charges to the Port Trust Authorities. They further argued that they did not fall within the definition of “Owners” under Section 2 (o) of the Act.  As the said definition has no mention of the owner of the vessel or the steamer agent, thus the liability imposed by the Port Authorities was illegal and unjust.

The Port Trust Authority however took the contention that there existed a relationship that of a bailor and bailee between themselves and the agent from when the goods are delivered to the Authority till the point when the said goods are duly endorsed to the consignee by way of transfer of the bill of lading.  The Port Authorities further argued that existence of this relationship has been established under Section 42 of the Act along with the basic principles of bailment as laid down under The Indian Contract Act.

The Supreme court after considering the arguments and the decision of the High Court took a more understanding view towards, the contention of the Port Authority. They relied on the decision in the case of the Trustees of the Port of Madras v. K.P.V. Sheik Mohamed Rowther & Co ,which held that once the bill of lading is endorsed or the delivery order is issued to the consignee or endorsee, it is then that the consignee would be liable to pay the demurrage charges and other dues of the Port Trust authority. In all other situations the contract of bailment is one between the Steamer Agent (bailor) and the Port Trust Authority (bailee). This would then impose liability on the Steamer Agent for such charges, till such time that the bill of lading is indorsed or delivery order is issued by the Steamer Agent

Implications of the Decision

The Decision of the SC to quash the appeal preferred by the Steamer agents will undoubtedly have several significant implications on the future of consignment shipping and storage transactions, in similar circumstances. As per the interpretation should a vessel owner or their steamer agent fail to endorse the consignment to the consignee or a consignee fail to clear their consignments across the various ports of India, the Steamer agent /vessel owner will be liable for cost incurred due to non clearance of the same. Thus the decision now in fact poses as a dagger hanging over the heads of the owners of vessels and their steamer agents in the form of unlimited liability should a consignee not comply with his duty toward the cargo.

This unlimited and unbridled liability placed upon the vessel owners and steamer agents unfairly stretches beyond the extent of their services. Owing to the decision held by the SC, the owners/steamer agents must ensure that all the consignments unloaded onto a Port premises must be cleared by the consignee in time or else they could face arrest of their vessels /sister vessels be the Port Authorities to recover their outstanding . Thereby Ship owners who are often faced with a number of expenses in relation to maintenance and running of their vessels will have to factor in this additional responsibility of clearance of consignments as well.

For now thought the decision by the SC has finally put the question of liability of the steamer agent for demurrage and other charges to port authorities, to rest; only time can tell of the impact of this decision on the maritime industry.


The Importance Of Anniversaries


Similar to choosing other topics for Kaleidoscope, we usually start the ideas flowing by having a chat between ourselves. This month, one of the team said, “Well I hope you are going to mention that this will be the 20th anniversary edition of our corporate magazine; Lighthouse?”  How quickly the years seem to have passed. But arriving at this milestone for CSS started us thinking about anniversaries and why they are so important in our lives.

Just ponder for a while on the many different types of anniversaries which exist. Let’s, for example, start with some family and personal ones: – marriage, birthdays, deaths, commencing work, beginning university and perhaps baby’s first steps. Then we can move onto those which are cultural,  religious, historical and national:-  Diwali, this year falling on Wednesday 11th November; Neil Armstrong, first man on the moon, 20th July 1969; Mahatma Gandhi’s birthday, 2nd October.

Whilst all these occasions are dissimilar they all share one common attribute. They help us commemorate events and, in doing so, add more meaning to our lives.  It has been the same since humanity first started walking this earth. Not only have we always had a need to recognise time and its passing but also we have equally been a dedicated species of party animals. The Ice Age and cave dwelling seem totally alien when compared with our ability today to just stroll down to the local store to get food. It was a very hard existence so any excuse for a celebration was welcome, especially when food arrived. Bringing home a woolly mammoth called for a “Mammoth” Party.  Naturally these were bigger than other parties as a tribe could feed on a woolly mammoth for a long-time. No wonder party organisers today are keen to use mammoth as a descriptive adjective for their event. This focus on the ability to eat and the arrival of more family mouths to feed developed into recognising the bigger events like the beginning and end of nicer weather akin to Easter/Spring and Harvest/Thanksgiving.  As a tribe grew and waged war with others, or joined with them, the tradition of celebrating national events became into being. Equally it became important to recognise anniversaries relating to religious and cultural beliefs.

Soon, the party animals that we are, needed more reasons to mark occasions and celebrate. Consequently births, engagements, marriages and deaths started to become a focus for anniversaries. Probably the biggest change arose when individual marriage ceremonies started. Whilst the best available evidence indicates that the first organised marriage ceremony was about 4,350 years ago, not that too far distant really, they didn’t have much then to do with love or religion. It was a case of organising the tribe into a social structure. However since this date the trend was started. Weddings had become one of the social calendar’s most important occasions to show off a family’s importance within society. Forget a wedding anniversary and you were, and still are, in BIG trouble.

Anniversaries, of any type, also provide an opportunity to reflect on what has past and what we hope for the future. They invariably stir memories for us, good or bad, touching our emotions. This is why TV schedulers adjust their programme schedules to coincide with anniversaries because generally it ups their ratings.  Anniversaries take on a different slant within the work environment as it usually means an employment contract is up for assessment or renewal. Naturally if you want to ask your boss a favour, choose a date on which they are celebrating an upbeat anniversary and not a sad one.

So where does this leave us with Lighthouse magazine? Well no doubt the staff will be reflecting on how your CSS corporate publication has grown and developed in style, since its inception. They will also be taking into account your views, which have been expressed to them over the years. Successful magazines are never static in their format because, in order to appeal to their readership, they have to reflect your needs and aspirations. These are forever changing and it’s this impetus which drives us all forward. If Lighthouse is allowed a short blow of their trumpet, the perceived response is that it has been a success. So in the spirit of anniversaries – using the traditional gifts – they may be allowed to drink a toast held in wooden cups whilst using a silver knife to cut some sandwiches.  Enjoy!!


Lucky Winner


As part of our continuous commitment to the freight forwarding fraternity, CSS initiated a thank you scheme over 6 years ago, whereby one lucky name out of the scores of business cards that are dropped into the raffle bowls placed at the Delivery Order Counter will be rewarded with a gift.

The winner picked selected and rewarded for the months of November- December 2014 was Mansoor from Logical Freight Services who walked away with gift vouchers worth AED 200 from Carrefour, presented by Suku Sudhakaran, GM, Industrial Packing/ Lashing & Crating, CSS Homeward Bound


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