Key Accounts Coordinator

Website Consolidated Shipping Services L.L.C

Job Description:

  • Develop strong relationships with assigned clients, and overseas trade lane counterparts (if applicable) through timely communication and excellent customer service.
  • Deliver custom solutions to client in order to simplify their logistics needs.
  • Serve as the first point of contact between the client and internal operations and sales teams.
  • Ensure escalated issues are managed through to resolution.
  • Identify and qualify business opportunities with small and mid-size companies or assigned trade lane.
  • Prepare and present proposals, quotes and recommend services based on customer needs.
  • Create and maintain operational SOPs and conduct internal audit for assigned accounts, as needed.
  • Support RFQ and RFI process.

Requirements:

  • The ideal candidate is a team player, looks for solutions, is extrovert and possesses strong communication skills.
  • It is preferable that he/she has a good understanding of the UAE export/import market, shipping industry and logistics processes.
  • Should have more than 3 years working experience in Freight Forwarding or relevant industries.
  • Should be able to join immediately.

If interested, please send your CV to hr@cssdubai.com