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Lighthouse - November, 2015.

Fedex Pledges $1 Million in Aid to Support European Migrant Crisis


FedEx Corp. has committed approximately $1 million in cash and transportation support to deliver emergency supplies and critical medical aid to the thousands of migrants and refugees arriving in Europe, and provide ongoing assistance to both the people and the local communities affected by the crisis.

“FedEx is committed to helping those arriving in Europe to escape conflict, as well as showing our support for the communities who are also affected by this humanitarian crisis,” said David Binks, president Europe at FedEx Express. “Working together with NGOs, we are utilising our global transportation network and resources to deliver immediate assistance where it is needed most and that lays the essential foundations for rebuilding lives.” Time is of the essence when it comes to providing help and FedEx, which is headquartered in Europe in Brussels, Belgium, is mobilising its humanitarian relief program through a donation of $1 million to the International Federation of Red Cross and Red Crescent Societies (IFRC).  The company will also use existing relationships with international organisations, including Direct Relief and Heart to Heart International, working closely with local partners in the most affected countries.


Mauritius Outlines Ambitions to Develop Bunkering Hub


The island nation of Mauritius has outlined its ambitions to develop its capital and largest city Port Louis into a global ship refueling hub that will be able to sell 1m metric tonnes of bunker fuel per year.

The country’s ministry of ocean economy, marine resources, fisheries, shipping and outer islands said the bunkering hub will also be able to employ some 25,000 people.

In 2014, Port Louis sold 287,546 metric tonnes of bunker fuel, achieving a 6.8% increase from 269,324 metric tonnes supplied in 2013. Each year, around 35,000 ships transit the waters around Mauritius moving between Asia, southern Africa and South America, and a greater number of ships are taking on bunker fuel in Port Louis over the last few years. The Mauritius government has embarked on an amibitious plan to transform the port into a business-friendly, industry leading petroleum and bunkering hub.


Logi Mart


Dubai based online Logistics market place LAUNCHED
Logimart.com is an online open Logistics Market place where genuine shippers get connected with most reliable and specialized Logistics service providers, Logimart asserts to verify all shipment requests and  filter and pass only genuine quote requests to qualified service providers in those sectors and service category.
Logimart helps SMEs and Corporate houses to safeguard their customers from poor logistics decisions and tap their dream markets avoided earlier due to lack of reliable logistics solutions.
“Our vision for Logimart is to become world’s best and simplest online Logistics market place. Backed by visionary investors and experts both from Logistics and Information Technology, we commit to integrating people, Process and cutting edge technologies, towards efficiently handling a hundred thousand shipments a day in 5 years to come.
“We will assist worldwide logistic partners and Shippers alike and contribute to positive growth in their business.”
“We invite you to be part of the Logimart and experience the growth”. CEO of Logimart.com concluded.

www.logimart.com, www.marketing.logimart.com


Best of Middle East, Indian Subcontinent and African Shipping Honoured at Seatrade Awards


The best of shipping and maritime across the Middle East, Africa and the Indian Subcontinent were honoured yesterday evening at the annual Seatrade Awards in Dubai.

The awards held under the patronage of Sultan bin Sulayem, chairman of Dubai Ports, Customs and Free Zone Corporation and chairman of Dubai Maritime City Authority were attended by over 700 guests at the Joharah Ballroom at Madinat Jumeirah, Dubai.

Hosted by international broadcaster, Stephen Marney, with a guest personality appearance from Formula 1 world champion, Damon Hill, the Seatrade awards programme is widely recognised as the region’s premier maritime awards.


United to Preserve Wildlife


DP WORLD HOSTS UNITED FOR WILDLIFE TASKFORCE VISIT TO JEBEL ALI PORT VISIT TO DUBAI TO TACKLE ILLEGAL TRADE IN ENDANGERED SPECIES DUBAI, UAE- 5 OCTOBER 2015:

DP World recently hosted the United for Wildlife Taskforce, a collaboration between seven international conservation organizations established by His Royal Highness, The Duke of Cambridge, for lunch and a tour of the company’s flagship Jebel Ali Port. DP World is a member of the Taskforce which is committed to focusing increased attention and action on the most pressing conservation issues of our time, including the multi-million dollar, illegal wildlife trade from Africa to Asia in elephant ivory, rhino horn, big cats and many other species. The meeting follows continuous work by Dubai Customs, in collaboration with DP World, to tackle the trade in line with UAE legislation. Between 2012 to 2014 Dubai Customs seized, destroyed and repatriated over 775 pieces of ivory, worth over $10 million dollars, and 618 tons of sandalwood. Overall seizures increased by 36% during this period.

HE Sultan Ahmed Bin Slayed, Chairman of DP World, told Ken Dinnadge who represented CSS Group at a recent event: “Stemming the flow of illegal trade in endangered species is a major issue and as a global ports operator we have an important role to play, in partnership with customs authorities, in eradicating this morally reprehensible activity. “As a member of the Taskforce we enjoyed meeting other participants to help develop recommendations for governments, global organizations and private sector supporters. “One of the aims is to promote greater awareness within our industry and to encourage greater cooperation between official bodies, organizations and the transport sector to combat this illegal trade.

The transport industry – specifically airlines, shipping lines and port operators can contribute in breaking the chain between suppliers and consumers of illegal wildlife products.” The visit included a briefing by DP World management and Dubai Customs on how Dubai authorities work together to eradicate illegal wildlife trade through the emirate, in line with UAE legislation on endangered species introduced in 1974. Task Force members in Dubai led by the Rt Hon William Hague include DP World; Emirates Airlines; World Customs Organization (WCO); Wildlife Conservation Society (WCS); Convention on International Trade in Endangered Species (CITES); International Air Transport Association (IATA); International Maritime Organization (IMO); World Wildlife Fund for Nature (WWF); United Nations Development Program Middle east, and Cruise Line International.

-As reported by Ken Dinnadge

 

 


The End of The “Sales & Marketing Glory” and Emergence of “Execution Teams” as The Future of Logistics


I would segment our business into two parts:

A.     Business creation team

B.     Business execution team

Typically , A would constitute sales people (who these days sell nothing , just say  yes or  no, to customer’s rate target since service is known and doesn’t need to be sold) marketing people who would entice customers with brand value if it really meant anything – ask if the brand “ go airways is better than spice jet” or if “ Emirates is better than Etihad” and i really don’t think we have a concrete answer.

Its like asking “do you like ambuja cement or binani cement“ well i need good cement at a good price, period.

So, in logistics / consolidation business – A has become a menial task which is needed for only 10% of the job , which is more of keeping in touch with clients and servicing crony customers needing kickbacks / favours / ego massages etc but not really related to business.

The sales teams were historically the glamorous and heroic teams who were the only custodian to clients secrets and had street smart ways to get things done. But it all changed with the information age. Everything is on the click of a button, its a google-ised society and information keepers or sellers are no longer needed

You need information – you don’t need a sales man – you need to click a button on your computer and have much more data than you need

Where in the world are any new businesses having “sales teams “ they aren’t – because it has all changed due to free information flow.

Need to buy a jaguar? go to the site, see everything

Need to buy a plane ticket ? go to a site buy it

Need vessel details? the site has it all Need to book a term deposit with the bank , go to the site and do it, after comparing rates

Need insurance, do it online after comparing premium

no longer do you need  middlemen, salesmen, agents,  representatives etc

A decade back, yes, we needed one. But today ?

We say we educated the customers , but we didn’t, we just informed them, they are loaded with information but not necessarily educated or else they would never let us make a single dollar of profit.

“Information” is different from “education”

The emergence of B is the story of the next decade.

B, would typically comprise:

Customer service teams – who actually start the work of communicating and formally quoting, sending routings, making line bookings, co-ordinating with clients, vendors and in house teams for maximum through put – they are typically “confidence building” teams and if they are good, clients trust the organisation and gain confidence.

Pricing teams – who can be part of customer service since they actually work on the buy rates which is really what we have in our hand since sell rates are common and known , ours has become a commodity business where sell side things are known and cannot be altered – no pricing power basically, I wish pricing teams actually were about sell side pricing power  and not just the buying side. But they are important since they help create the “oh so important” bottom-lines for balance sheets.

documentation teams – who opens jobs, file manifests, issue delivery orders, bills of lading which are so very important, a wrong bill of lading could mean legal issues, a wrong delivery order could mean jail, a wrong manifest would mean amendment and money, a job opened wrong could mean a wrong MIS to management.

Operation teams – who would transport, destuff, stuff, latch , chain, put on board – a wrong stuffing means money, a wrong latch means damages which is again money, a transport mistake means delay and again money.

So if you actually analyse, all the B teams MEAN MONEY.

They are much more important, need to be paid much higher, need to be trained much more, need to be retained at any cost, need to be motivated more than anybody.

So an air ticket costs lets say “5000” on 3 airlines, just like it costs 10 dollars freight from port A to B wether on XYZ logistics or ABC forwarder or PQR consolidation services.

So businesses which will manage their back end well, which will in turn save money, reduce mistakes which again saves money will be the ones to gain and sustain.

And therefore I reiterate that

B   Is the future

A   Is important

But today, the new diseases are cancer and heart failure, nobody dies due to small pox or flu.

Lets accept it, business creation is 10% and business execution is 90%.

We need to breathe air through the nose – 10%.

When air enters, wind pipe, nose hair, lungs, blood, all have a bigger function – 90%.

Managements, Finance teams, Heads of stations, departments etc – take note, the world has changed.

You dont hear the song  “chithi aayi hai (Pankaj udhas)” today, that is so 90’s.

You dont hear the song  “what is mobile number” of Govinda hasina maan jayegi, that is so 2000.

You hear in 2015 : chal beta selfie lele rey…

God bless

Rahat Talreja

PS: when pricing power is nil, only internal systems matter


Arrested Vessel Escapes Maltese Waters


In today’s day and age there are many advanced tracking methods introduced to monitor the movement of vessels in the territorial waters;  However, despite the same, there have been occasions when arrested vessels manage to flee from their specific jurisdiction, thereby tricking the automated tracking systems. The most recent incident being, MV Madra which escaped the Maltese waters.

Malta imposes penalties on corrupt ship owners who break the law and escape the Maltese waters.  Pursuant to Article 865 of the Code of Organisation and Civil Procedure, when a vessel subject to arrest warrant escapes, a penalty of Euro 116,470 shall be paid by the following parties, namely, the owner, bareboat charterer or the person who is in possession of the vessel during the time of breach. In a recent case “Cassar Fuel Limited vs. MV Madra”, the Maltese Civil court examined the application and interpretation of the said Article.

Facts:

The vessel MV Madra was arrested due to default in payment to M/s. Cassar Fuel Limited and subsequently it absconded.  The Master of the ship along with the crew switched off the vessel’s automatic id system, which was the only security that Cassar Fuel Limited had and escaped the Maltese waters.  Cassar Fuel Limited initiated the proceedings in rem against the vessel for the penalty payment as stipulated in Article 865 of the code.  One of the key issues in question was whether an action could be brought against the vessel or the person(both legal and natural) who fled the vessel from Malta in violation of the court order.

Findings:

Jurisdiction of the Courts was determined on the following factors:

  1. 1.The subject vessel should be in Maltese waters
  2. 2.If the ship owner remits the claim amount as alternative security in court, then it would be an exception to the first rule
  3. 3. If an alternative security has been remitted in the court instead of the vessel, then the ship owner could leave the territorial waters.


However, in this case no such deposit was made by the vessel that jumped arrest.  Further the proceedings under Article 865 would be based on the presumption that the vessel is no more within the territorial waters of Malta, which by itself would defy the requisites for jurisdiction in rem.  Therefore, the court held that the claim for penalties under Article 865 could not be initiated against a vessel in rem.

Decision:

The Maltese court concluded that the proceedings be commenced in personam against the ship owner, the bareboat charterer or any other person in possession of the vessel during the time of breach.  The court concluded that the right to claim the penalty under Article 865 is totally independent from the underlying claim, and as such the proceedings should be commenced in personam against the individual(s) who removed the vessel from the Maltese water.

Conclusion:

After a thorough interpretation of Article 865, the court confirmed that the said Article provides a partial remedy to the Creditors where the vessel escapes the territorial waters.  An arrest warrant could be recognized as a kind of security granted by the courts when it is yet to determine the case based on merits.  However, the court confirmed that, as it is rightly explained in Article 865 of the Code, the right to claim penalty is without prejudice to the creditor’s alternative right to chase behind their claim.


To Selfie or not ot selfie


Many years have passed since football legend Pele visited Kolkata and a lot has changed since then. A few weeks ago, when he was greeted by fans at Atletico de Kolkata’s ISL fixture against Kerala Blasters at the Vivekananada Yuva Bharati Krirangan Stadium in Salt Lake, Kolkata; one thing other than football was also uppermost in fans’ minds – get a selfie with Pele. This thought is so far removed from Pele’s first visit, thirty-seven years ago; no one would have predicted that the word “selfie” would have gained so much prominence. But fans, who managed to take selfies with Pele, soon started posting pictures of their memorable moment on social media. Twitter, Facebook and Instagram were soon full of selfies with Pele.

It is only two years ago that the Oxford English Dictionary, an icon of the English language, gave the accolade of “Word of the Year” to “selfie”. Since then the word has become a feature, for many of us, in our everyday language. For the uninitiated, and others will tell you that you had better get with it, a selfie is a self-portrait photograph, typically taken with a mobile phone camera, held in the hand or supported by a selfie stick.

Ranging from the flattering, casual and sometimes bizarre, most selfies are taken with the mobile held at arm’s length or pointed at a mirror so as to avoid using a self-timer. But the one indisputable fact of a selfie, which makes them so much in demand, is the overarching thought that if it happened then there must be a picture. No picture then it didn’t happen!

However the temptation to take a selfie and post it almost immediately on social media has brought its own problems. Just like pressing the send button on an email, and then regretting it soon afterwards, selfies are being posted without any thought to the unexpected consequences. Once posted on social media, selfies can soon attract reposts and retweets gaining so many views they are deemed to have gone viral. What the picture taker felt was a personal view of an event, to share with a few friends, becomes everyone’s property on which to make comment – good or bad.

When Danish Prime Minister Helle Thorning-Schmidt was shown taking a smiling selfie, sitting in-between US President Barack Obama and UK Prime Minister David Cameron, it probably never crossed her mind that she was going to create an international commotion. Although the selfie was taken at a memorial service for Nelson Mandela in December 2013 it is still, even now, doing the rounds as a selfie “in bad taste”.

Believe it or not more people have died, in recent years, while trying to take a “selfie” than from shark attacks. You may wonder how these unfortunate tragic selfies occurred.  There is the 66 year old Japanese tourist who fatally injured himself, after falling down some stairs, whilst taking a selfie at India’s Taj Mahal. Others have been killed getting too close to wild animals for that once in a lifetime selfie. In 2014, organisers of the Tour de France were compelled to ask spectators to “respect the riders” after a number of accidents occurred when spectators ran onto the roads to take selfies.

These situations arise because selfie takers frequently become so engrossed in achieving a “wow-factor” picture they forget about what they are actually doing. Of course as the selfie trend grows so do the opportunities for others to make money. Have you spotted the product placement which appears in many of the celebrity selfies? You can safely bet this is not by accident. But the image that the celebrity selfie encapsulates is one that today’s selfie generation is attracted to follow – to take part in what seems glamour and fun. Posting a selfie democratises the idea of celebrity and the dream of instant success. For one moment, as the selfie is taken, that person is making a self-confident statement.

However like many things it is all “ifs and buts” so as many of us will be tempted to take selfies, especially during festive celebrations, there is little point waiting on the side-lines as just one selfie might make YOU famous. Like the lottery saying, “You have to be in it to win it” and with fame should come some good fortune. So smile everyone please this “Kaleidoscope Team” selfie is about to go VIRAL!


Lucky Winner


As part of our continuous commitment to the freight forwarding fraternity, CSS initiated a thank you scheme over 6 years ago, whereby one lucky name out of the scores of business cards that are dropped into the raffle bowls placed at the Delivery Order Counter will be rewarded with a gift.

The winner picked selected and rewarded for the months of July-August 2015 was Faheem from Pearl Shipping Services LLC who walked away with gift vouchers worth AED 200 from Lulu, presented by Fida Asghar, Team Manager, NVOCC, CSS Dubai.


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