+971 4 8831 303 info@cssdubai.com

Lighthouse - March, 2017.

Training at CSS Mumbai

The staff at CSS Mumbai witnessed a unique training session recently. The pens and pads they carried to the conference room proved to be of no use when the training started. It was all about Martial arts and self-defence techniques. Even though the session brought in surprises and beaming smiles on faces, in the hind sight, everyone agrees that the training they got was one of the most important lessons which the time demands in India.

The training was led by Ganesh Padyachi, Business Development Manager, CSS Mumbai. Ganesh is formally trained in Martial Arts. “Self –defence is a must learned lesson for everyone. As the crime rates are soaring high in our country, we need to equip ourselves to protect our body from abuses” mentioned Ganesh. The training was conducted in two batches and covered areas like personality development, thinking style and self-help techniques as well.

Lucky Winner

As part of our continuous commitment to the freight forwarding fraternity, CSS initiated a thank you scheme over 9 years ago, whereby one lucky name out of the scores of business cards that are dropped into the raffle bowls placed at the Delivery Order Counter will be rewarded with a gift.

The winner picked selected and rewarded for the months from January- February 2017 was Varghese Thomas from Bareeq Al Mas Cargo who walked away with Gift voucher worth AED 200 from Lulu presented by Rejani S Pillai, HR Co-ordinator, CSS Dubai

Cricketing Veterans of CSS

CSS Group’s two senior staff members played this year’s Veteran’s Premier League held in Wayand, Kerala. Fida Asghar & Hareesh Haridas, two well-known names in the Cricketing circuits of Kerala & the UAE played for two different teams. While Fida Asghar played for the Absolute Sobers, Hareesh played with Kochi Royals. Interestingly both the team entered the finals after the league matches.

About KVCA

Kerala Veterans Cricket Association – a fraternity of former state cricketers was formed as early as 1995. Affiliated to the Board of Veterans Cricket in India, the KVCA has been extremely active with its cricket tours to almost all cricket-playing countries, hosting, conducting international & national level tournaments and also playing a constructive role in the development of cricket in the state. Presently, KVCA has over 200 members comprising national and international cricketers, celebrities and sports administrators.

CSS had always patronised Cricket in the UAE and played a commendable role in promoting cricketing talents from the local and international levels. Fida Asghar, Team Manager of the NVOCC department in CSS Dubai, is a first class cricketer. Hareesh Haridas has a wonderful track record of playing major league matches in the UAE and India and is a leading batsman who works in the capacity of Manager in Supply Chain department of CSS Dubai.

Failure Leads To Success

You may have it heard said that successful people don’t have failures. They view all events as a learning process towards achieving their goals. If this is the case why is there growing criticism that younger industry talent seem to have lots of knowledge and qualifications but lack the fire to grow their career? Could it be that they lack an ability, to take time, to assess failure as a step towards promotion and success? Whilst mistakes and ill-fortune happen, talented people demonstrate their real skills and true metal; by the way they mitigate such events, possibly turning them into an advantage.

So what, if anything, has given rise to this situation?

Well, turn the clock back only forty years and you’ll find a time when the principle source of learning general communication skills came from within a family. Meals, where all generations ate and interacted together, were a regular feature. Values, traditions, customs, courtesy, social and verbal skills were passed onto younger family members. They were then able to develop them as appropriate for their generation.

But the internet has changed everything. Its phenomenal growth has overtaken what was usually slow social development and replaced it with a potential for an immediate global response. News from all corners of the world impacts on us 24/7. ‘YouTube’, ‘SnapChat’, ‘WhatsApp’, ‘FaceBook’ and ‘Twitter’ are just some of the current social media resources which influence and create social trends. These are outside what were our usual family, community, state and even a Country’s ethos and ambience.

Our younger generation is being influenced in a way which has never happened before. Yes, all generations are impacted by these changes in communication but the great difference is that the older generations have more experience to deal with them. The values of parents invariably influenced their children. This aspect has now, in many societies, been subjugated by what youngsters learn from social media. Values are learnt from the internet which question and challenge views being taught by parents.

Considering this background and applying it in the workplace focuses minds on the way different generations react. Whereas the middle-range and upper-management, generally in their youth, were used to having at least 30 seconds to consider an issue, (as demonstrated by the length of television adverts), today social media and interaction is often limited to 5 seconds. No time for thinking, just an immediate reaction. This is often why tweets and emails sent, with a quick click, lead to instant regret. What is needed, especially in business, is forward planning and considered responses. However this flies in the face of the social environment in which today’s students find themselves. On one hand at university, being required to study for their degrees and on the other hand, being expected by their peers to give fast responses. Clearly there is a potential conflict as it is not realistically possible to completely separate social skills from business skills. They are all part and parcel of the same thing – an ability to communicate and take decisions.

There is also a growing tendency for educators being encouraged to highlight the uniqueness of students. Unfortunately if you focus on believing you are unique, especially when a team member, it has a tendency to set you apart from others. A belief in uniqueness impacts on a person’s assertive nature. Everyone has their own particular unique talent. This needs to be nurtured but not at the expense of it becoming an excuse for lack of success. The claim that ‘YOU’ didn’t nurture my unique talent enough, as a means of blaming others for one’s own failure, is not a sustainable proposition. However it’s a view which can comfort those who lack motivation and determination.

This brings us back to our opening question. The growing criticism, about younger industry talent seeming to have lots of knowledge and qualifications but lacking the fire to grow their career, needs to be addressed. This is an important consideration for a company determined to build on its success. Once we realise and accept how rapidly changing social media has altered the way different generations interact; planning, training, encouraging and coaching younger staff members, within a company’s ethos, can be seen as ‘must have’ approach. Undoubtedly it will add invaluable corporate value to a workforce.

Youth brings a vibrancy that companies need. How a company benefits from this is going to be judged on the way intergenerational trust can be fostered and developed. Personality, assertiveness, bargaining and negotiation skills cannot be successful asserted if they are limited by social media experiences. Short attention spans limit an ability to see beyond failures towards a successful horizon. Herein lies the challenge for a progressive company – how to unlock the social media box and encourage younger talent to take control of their own vibrant potential to flourish.

Seeking What We Can Never Receive and Receiving When We Stop Seeking

Rahat Talreja
Vice President – CSS India

This article is not about business or economics in its conventional way. But the world is run by people and so whatever is going on within people affects commerce and trade as well. So this is my license to write this article in a business journal.

What is it that you always seek?
Peace or Stress ?
Sorrow or Happiness ?
Poverty or Wealth ?
Love or Hatred ?
And so on ….
Ask yourself.

The conventional and obvious answer is the “ better “ looking feeling wether Peace, Happiness, Wealth, Love etc Don’t you remember the several messages you receive and forward on occasions like Diwali, Eid, Christmas seeking the above for you?

But now ask : Which is more powerful and Think. ( this is keeping your mind silent and tongue silent and letting your mind and energy go on a deeper plain ) the definition was important because we are talking more and thinking less these days

The more powerful thing is the one which is omnipresent and the one we are seeking is eluding us always or not visible.

So Stress is present always, peace is to be found
Sorrow is a larger reality, happiness is a wish
Let me give you an example.

All religions, leaders of peace, humanity etc always talked and worked for “ Equality “

Many centuries have passed. Is the world equal ? Need I answer this no brainer? Can I actually say that inequality was always there and is there and will always be there. What happens is that we make the omnipresent reality a bad word and then seek the opposite of it always

But lets be humble to accept that “If the maker of the universe thought that inequality was not required, it would not be there. Simple. Period.”

So if equality is not there – it had to be like this. The issue is our doubt and distrust and non acceptance of the realities around us.

People may argue that what ought to be there, wouldn’t always be.

But just do simple observation. No intelligence required.

The maker didn’t want a cat giving birth to a human, does it ? it doesn’t

The maker didn’t want the ocean to cross its line at the beach, does it ? it doesn’t

But unequal – it wanted . And it did. We cant decipher why so we keep seeking the other end of it. And fail. Till date.

No eye image, no thumb impression, no toe print in the world is equal. So what else should be?

So i come back to the main point of this article. By illustrating the example on equality, I want to simply say that what is present is actually the powerful reality and not the opposite of it. The issue is we make a bad word out of it and keep trying to rotate it. We are actually masters at making bad words out of situations. The two eyed approach. The dual aspect approach.

Without realising that:

Only after stress, deep stress, the peace is recognised – the absence of stress.

Only after sorrow, deep sorrow, happiness is recognised, the absence of sorrow.

The stress is the womb on which peace grows

The sorrow is the womb on which happiness grows

So now I request you all to stop making bad words out of realities.

And accept reality.

And then see what happens.

Once you are ok with stress, the value of seeking peace will go away.

Once you are ok with inequality, the value of seeking equality will go away.

And as every aspect of reality is accepted in its own form, the effort, pain and journey to make the opposite happen will end. Because your starting and ending point will be the same. You will be the 1st and last in the race because the race will never happen. Because now, you have stopped judging everything in dual aspect.

I remember a hilarious situation. Just before a company’s results are out, there are analyst expectations and then if the results are lower than that, people react negatively to it.

But the result is the reality, the expectation is above it. Funny isn’t it.

Another example is in eating. Rich food and Poor food. You eat as you can afford. But what does it result into? If you eat the food of the poor you never get the diseases of the rich. But one strives to get from poverty to richness and misses the mirage.

The article needs to end like this. Understand carefully.

In continuation to my own point that the actual reality is omnipresent and we make a bad word of it and seek the other opposite end. ( Inequality the reality and equality the opposite)

But the reality is also that we do it. This making a bad word if it and seeking the other end. So if it is like this, so be it. My article and its points stand validated only if they stand cancelled. I hope the confusion has bought you clarity on a deeper point.

If not, turn the page and ignore this article, its as simple.


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