+971 4 8831 303 info@cssdubai.com

CSS Delhi

March, 2020


CSS’s top management team met with Etisalat for the initial discussions to implement the Etisalat Video Surveillance as a Solution (VSAAS) along with a Smart Messaging Platform. Etisalat Video Surveillance as a Solution provides business enterprises with value-added services that address their security and regulatory compliance requirements.

Enabled by the state-of-the-art onsite video surveillance technology that will be deployed at CSS, Etisalat can proactively use, manage, troubleshoot, and support this solution. Hamad Mohammed Al Marzooqi, VP of Etisalat Managed SMB, Khalid M Yateem, Director of Etisalat Managed SMB and Jithesh Vijakumar, Sales Manager, Etisalat attended the meeting, along with the CSS team, which included Chandrakala, Krishna Kaladharan, Susanth Shekar, Pothen Thomas, and Arun Snehajan. A visit to the Innovation Center has also been scheduled for the near future.

The first-of-its-kind video surveillance solution in the UAE, this one-stop solution, is for all our video surveillance needs. From end-to-end managed services, security surveillance with analytics, web and mobile access, business intelligence and upgradable cloud storage, other features include end to end managed services, heat maps, people counting, a security system, and a queuing management solution.

Enabling this solution at the CSS office premises will help us manage our business more efficiently while increasing our business productivity. This partnership resounds with Etisalat’s tagline, which says, ‘Your business grows with us.’ Enabling this solution will increase the safety and security of our premises, resources, and assets and allow us to optimize our operations.

July, 2018


When it comes to organisation culture, it really becomes difficult to define and explain. It is complicated, generally misunderstood and hard to change.
There are lot of writings on building the culture of organisation and moving on to excellence. Words cannot weave excellence. It is something like fragrance. You can feel it. It’s presence in the environment of the organisation can be felt through demonstrative passion, attitude and mindset of employees while discharging their functions. Excellence is something more than perfection. Stakeholders, be it internal or the external, get delighted when enter in the zone of the organisation having culture of excellence.
It is a myth that talent alone can bring excellence in the culture of organisation. Talent also brings hidden arrogance. It is not necessary that talent is always embedded with mindset to excel. It is desire to excel in a person that makes him performing with excellence. It is something like that one is smoking addict and he has to stop and leave smoking. Why efforts of bringing excellence in organisation culture failed many times are because of the fact that very few leaders of organisation purposely work on developing culture of excellence. They just kind of let it happen.
You cannot handoff this sensitive matter to anyone. Making the changes that lead to excellence is not an overnight pursuit-it is cumbersome, psychologically tough and long process. It is mistaken that attractive workplaces, weekend parties and get together, outbound adventure training in the name of team building and motivation create workplace culture of excellence.
None of these initiatives work if there is an element of disrespect, mistrust and achieving results by bulldozing the human dignity. What people prefer who have desire to excel at workplace is authenticity, trust, transparency in dealings and commitment to employees growth and well being along with organisation’s prosperity. Managers at all levels who are only functional experts in their domain should also be developed as organisation development experts. It will make easy for the business leaders to get the culture of excellence accepted at the root level.


1. An Organizational Vision is Communicated and Understood
To achieve a Culture of Excellence, every employee must understand not only the company’s vision, but also know their own roles, responsibilities and the specific actions they need to take in order to help achieve this vision.

2. Clear Purpose and Meaning
In a Culture of Excellence, employees feel that what they are working on is meaningful, significant, and purpose-based.

3. Focus on High Performers
Many managers actually empower their low performers by focusing their time and energy on trying to solve their problems—while ignoring their high performers. Those high performers leave because they aren’t being rewarded for their hard work.
Companies with a Culture of Excellence set an expectation of high performance organization-wide. Every employee is supported and encouraged to become a master in their role and area of expertise. High performers are nurtured, rewarded, mentored and recognized, and average performers are coached to move into the high performance category.

4. Change and Challenges
In most organizations, when change or challenges occur, employees become distracted and lose focus on the organizational vision and goals.
In a Culture of Excellence, employees develop the flexibility and resilience to deal with change, challenge and uncertainty. Even when there are obstacles and challenges that may seem impossible to overcome, the motivation to achieve the organizational vision is higher than the urge to avoid the discomfort. Managers support their teams in staying focused and on track, despite difficulties and challenges.

5. Collaborative Teams
A key feature of a Culture of Excellence is collaborative teams. Because every employee and all teams are working together toward a common organizational vision, they feel they are on the same side. And because this collaboration is encouraged and rewarded from the top down, there is no more reason to protect individual roles, projects or expertise.

6. Rewards and Recognition

  • Promote a positive and happy environment.
  • Giving effective feedback
  • Clear & Consistent Communication
  • Teamwork
  • Growth Opportunities
  • Know your customer
  • Keep employees comfortable
  • Plan your action

September, 2017

CSS Delhi Moves to a New Office

Aiming at providing more comfortable ambience to their customers, CSS Delhi moves to a new office space. The new office was officially inaugurated with a traditional ceremony in the last week of August. The company had announced their relocation and invited their customers and well-wishers to visit them at the new set up. The new address of CSS Delhi would be as follows:

Console Shipping Services India Pvt. Ltd.
A 35 , Upper Ground Floor
FIEE Complex, Ma Anandmayee Marg
Block A, Okhla Phase II, Okhla Industrial Area
New Delhi, Delhi 110020

We have always enjoyed doing business with you and appreciate your support. We hope you will get acquainted with our new location soon.

Team CSS Delhi

Subscribe to our bi-monthly newsletter, Lighthouse

© 2020 Lighthouse. All rights reserved. Designed and maintained by NetVenture Digital Solutions Pvt. Ltd.