CHAIRMAN’S MESSAGE

An article, which I read recently, stimulated some creative thoughts. It was all about ‘delegating well to become a great leader’. It prompted me to recall a saying by former US President Ronald Regan, “Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out”. This is an environment, I believe, we have been successful in achieving within CSS. Accordingly it’s an opportune time to discuss this topic, as November invariably proves to be a testing time for our Sales Force Team. As we find ourselves standing, once again, at the threshold of another strategy meet I welcome the opportunity to talk with team leaders. The interaction between leadership and delegation is a challenging issue. Consequently a review, by team leaders of their past year, may produce some interesting highlights for us all to discuss. How has success been measured? What has delegation achieved for your team? How do you accept responsibility for your team’s figures?

In leadership forums, around the globe, the roles of leadership and delegation are widely discussed. In the ever demanding business atmosphere, in which CSS operates, things are no different. Just like others, we need confident and bold leaders in order to seize every opportunity that comes our way. Leadership potential is realised when one is able to build on the collective talents of one’s team. Delegation encourages team responsibility and allows for a more enthusiastic environment because team members may be recognised for their contribution.

Looking back, I happily acknowledge that CSS has seen some great team leaders who have made invaluable contributions. I have no doubt that; as our company continues to focus on growth & development, appropriate delegation will play a key role in raising our company to even more glorious heights.