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Lighthouse - May, 2010.


Those who understand the importance of training absolutely know this to be a fact, it’s not a belief or an opinion or a preference. It’s certainly not an attitude it’s a cold hard fact: training is important. Many people know that training is important because, at one time or another we’ve all been valuably trained in something or trained someone else to do something useful yet this basic work area. Its clear importance is not fully understood and therefore not fully exploited to make life easier and more profitable.

In today’s world everyone is a skilled worker, from the receptionist with minimum requirement of high school education to the CFO with an MBA or PHD, the entire workforce has become a skilled landscape and that means that there is arguably no position that isn’t in need of continuous training.

It bears that repeating training can no longer be viewed as a support system liked a good benefit program. Susanth, HR Manager for CSS states that in the skilled workforce of the 21st century, training is essential as it is the core engine of a company because it supports the entire skilled workforce. Frankly, there is no other way whatsoever for a company to comply with this paradigm shift than to understand that training is important. Or rather, that it’s essential.

In a matter of six months, CSS has already conducted the following training programs to ensure continuous growth and development of its employees and will continually organize training programs for its staff to polish their skills and surface their untapped potential as this not only helps the employee to achieve the organizational goals but also fulfill their individual goals.


  • Developing effective interpersonal and Communications skill
  • Planning & Organizing Skills
  • Customer Service Skills


  • Selling Techniques
  • Negotiation Skills
  • Effective Communication (Oral & Written)

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