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Lighthouse - November, 2010.

Technology – Thinking Beyond

Technology holds the world in its palm, the more it grows the more it spreads.

Nowadays one of the major pillars of any growing organization is its technology wing. The growth, horizontal as well as vertical, entirely depends on its careful establishment. The question is ‘Are you thinking beyond?’ if your answer is ‘yes’ then you’re in a safe position.

There can be three approaches to technology thinking, ‘beyond’, ‘inline’ and ‘behind’. The first one is what the world demands rather require, the second one is also acceptable but the last one is dangerous and compromising. Technology in the 60’s cannot be compared with that of 2010, the same way forward it should be. The Mainframes and personal computers are replaced with palm tops and mobile phones or mobile computing. It never demands you to stop and request but it gives you information on the move through self service.

There are several factors which makes an organization’s IT wing powerful and the first being its effective planning. The infrastructure has to go “in-line” with business processes and serve its customers with rich information as much as possible. The effective execution of the planned technology must happen in a properly controlled and monitored environment.

In order for optimal utilization of technology, people need to properly understand the usage and constraints. For this reason, they need training and they should have the wisdom to think beyond. The potency reaches its maximum automatically when we bind all these together towards a common objective. Technology always requires iteration; Iteration is fundamental as well as inevitable aspect of technology which keeps you in a cyclic process for continuous improvement and enhancement. It does mean that you have to run with technology otherwise you will have to chase technology, the choice is yours.

A company like CSS has never compromised in technology improvement and enhancement. CSS from the initial stage itself recognized the importance of technology and walked alongside. Specific budgeting and investments happened over the years for fulfilling the dream of independence in IT management within the organization. Today we use world class IT management process ISO 9000-2001. The credit goes to its bright management team, who always think beyond.

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