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Key Accounts Manager

Key Responsibilities

Develop strong relationships with assigned  clients,  and overseas trade  lane counterparts (if applicable)

Through timely communication and excellent customer service.

Deliver custom solutions to clients in order to simplify their logistics needs.

Serve as the first point of contact between Key Account's client and internal operations and sales teams.

Ensure escalated issues are managed through resolution.

Identify and qualify business opportunities with small and mid-size companies or assigned trade lane.

Support sales and customer service to prepare and present proposals, quotes and recommend services based

on customer needs.

Collect operational SOPs from sales and ensure to follow the SOPs by conducting internal audit for assigned accounts, as needed.

Support RFQ and RFI processes.


We are looking for

  • Minimum 3-4 years work experience in similar role from the Freight Forwarding industry background.
  • Must posses strong communication skills – Written & Spoken.

Interested candidates please share your CV’s to careers@cssdubai.com

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Do you wish to be one of those people who love what they do? You'll love it here. Please spare a few moments and fill in the application form.

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