Disaster recovery and Business continuity
As part of the business continuity process CSS has launched its Disaster recovery sub site at Twin Info Solutions, its business continuity back office in Kerala, India. Disaster recovery is the process, policy, procedure and early planning of the company to protect its business critical data or technology infrastructure from loss or from any outside threat. As information technology systems are growing with mega bytes or terabytes of data, a fast growing organization like CSS needs to take strategic steps for protecting its essential data in a highly secured area.
This was the compelling factor for creating a replica of its production environment. CSS was following the off-site backup technique for quite a long time till they created its own backup site in 2010. The company allocated 10% of its annual IT budget for disaster recovery planning and measurements.
In the event of an unexpected stalemate, the IT infrastructure will start working within no time from its back office location and take control of the situation, preventing the loss of data of all CSS offices. The backup sites can be categorized into three. They are cold sites, hot sites and warm sites. CSS has setup a hot site which is a replica of the original site of the organization, with fully automated systems. The capacity of the hot site may vary from that of the original. This type of backup site is very expensive to maintain as well. CSS is also planning to go for disaster recovery sites for its entire IT related business process support systems such as portal solution to customers, communication servers, file servers, etc.