Chairman’s Message

Many will know that my family home is in Kerala, Southern India. However you may not know that this time of year holds a very special meaning for me, my family and all fellow Malayalees.  “Onam” is our cultural belief festival where we celebrate the annual homecoming of the mythical King Mahabali. Between 29th August and 10th September, a grateful Kerala presents accolades in memory of this benevolent king who sacrificed everything for his subjects. Beautiful floral displays, colourful clothes, games, dances, sports, music and snake boat races are all bound in unison as families partake in the traditional Onam meal.
Onam’s gentle message of unity, peace and love, is one that brings hope in a world currently filled with tragic news from near and far. I visualise that all cultures have similar legends and that we can unite, to build nobler societies, by relating them to our younger generations. It is the attitude of people which causes problems.  I believe that by adopting an attitude and approach to life, similar to the Onam ethos, we may engender love amongst communities and promote non-violence.
Just as Onam highlights Kerala, in a similar way “Lighthouse” is a stage for C.S.S. and its achievements. This is our family magazine, which is why your views are so relevant.  As we regard all your feedback as meaningful we are pleased to learn that “Lighthouse” is being well received.  I hope that my message, particularly in this edition, emphasises the importance of you being members of our C.S.S. family. Similar to the message of Onam, if we embrace a positive attitude, sincere friendships, honourable trust and a belief in doing our best for others we are bound to happily achieve our aims.  Accordingly I convey to everyone Onam Wishes –


Expanding with New Facilities

With the freight and logistics sector on an upward rise, given the recent growth the UAE is experiencing, CSS Group is pleased to announce that it is in the preliminary stages of developing a new state of the art office and warehouse facility adjacent to its flagship Container Freight Station in the Jebel Ali Freezone. The new office building will be having a sprawling size of over 15,000 sq. ft. with warehousing facilities of over 30,000 sq. ft. The planned expansion is an evidence of how CSS Group has embraced opportunities of growth by strategically ensuring that their infrastructure is aligned with the constantly evolving economy of the UAE.
Please follow for more updates.

308 Tonne Transformer Movement

The team at CSS Projects, Oil & Energy, recently undertook a transformer movement from Derince, Turkey to the Ras Al Khor substation in Dubai. The volume of the cargo was 1000 CBM, and included a 308 tonne power transformer and accessories. Given that the weight of the transformer was greater than the crane gear a special 650 tonne crawler crane had to be arranged at both origin and destination ports to arrange the loading and unloading of the transformer.  As the shipment was time sensitive, the team at CSS had to ensure that there were no delays at any stage of the shipment until the final destination. Once it reached the port of destination, the transformer was discharged onto a 14 axle hydraulic trailer at Jebel Ali port and was then moved to the electric substation for final installation by jacking & skidding method. “This movement is a great example of how the team here at CSS Projects, Oil & Energy is able to handle movements that require multiple special handling methods, especially in the case of time sensitive shipments. The experience the team consists of gives them the confidence to immediately address the situation on hand and provide the client with the most effective solution in the given time frame,” added Raj George Sr. VP, Projects Oil & Energy.

FPS AGM 2014

The FPS Group Annual General Meeting and its week-long programme of associated meeting and events will be held at the Hotel Solverde Spa & Wellness Center, Oporto, Portugal from October 20-25, 2014. This year’s FPS AGM theme is, “New era, new spirit.”

The week long programme begins with Welcome to Oporto Advisory Board meetings, on Monday October 20th followed by an executive summit on Tuesday, October 21st for all full members. This will be followed by a welcome dinner for all those attending the AGM and conference. The AGM itself will take place on Wednesday October 22nd, followed by two days of 1:1 meetings on the 23rd and 24th of October. On Saturday October 25th, there will be an (optional) city tour for all the attendees of the AGM. Representing CSS Dubai is Siby C. Kurian, Sr. General Manager, Sales & Marketing and Dean Landers, General Manager, CSS Kuwait.

“The AGM is an excellent opportunity for all the group members to share and discuss the business growth and strategize for the next year. The annual general meeting is an important occasion in the FPS calendar, which provides the unique chance for its members to participate in business discussions, hear presentations and talks on specific topics by experts and express your views. CSS Group looks forward to attend the FPS AGM in the most scenic Portuguese ambiences and to participate with other members,” added Siby C. Kurian.

A Passionate Move

A similar tale to “Homeward Bound,” a remake of a 1963 film titled “Incredible Journey”, which is  the story of two dogs and a cat who undertake an incredible journey to reunite with their owners, CSS Homeward Bound recently handled the relocation of a Havenese cross (K9) and a male cat from Kathmandu to Senegal.

Weighing 5 and 6kg’s, the pets flew in from Nepal with a stopover in Dubai for two days. Given the sensitive nature of the cargo, CSS Homeward Bound was able to expedite permissions with the Ministry of Environment and DNATA as it requires an inter-terminal transit. CSS Homeward Bound also arranged for the pets to be taken care of by the Dubai Kennels and cattery, as direct flights to Dakar are only every two days from Dubai.

CSS Homeward Bound ensured that all formalities were expedited and taken care of given the sensitive nature of the cargo before they arrived at their final destination on the 27th of June.  “Here at CSS Homeward Bound we treat your personal belongings as one of our own, and this is truly evidence of the care and consideration that the team took especially for this transfer.  This has always been our differentiating factor from other relocation companies in the region and continues to be the cornerstone of our success and loyalty with our customers,” added Suku Sudhakaran, General Manger, CSS Homeward Bound.

CSS Homeward Bound would like to thank the following  organizations for their whole hearted support and cooperation in ensuring that the pets were reunited with their owners in Senegal; Qatar Airways, Emirates Sky Cargo, DNATA, Ministry of Environment and Orient International Relocations.

CSS Attends Dubai Trade Conference


Dubai Trade, the premier cross-border trade facilitator, and Abu Dhabi National Insurance Company (ADNIC), one of the region’s leading providers of insurance solutions for individuals and corporates, recently organized a forum to announce the official launch of Tradeshield for online cargo insurance.

Being a NAFL Member, CSS Group was invited to attend the event titled, “The Importance of Cargo Insurance in Trade and Logistics.” The half-day forum held at the Dubai Marina Hotel and saw industry professionals come together to discuss the key issues and developments in the cargo insurance sector, including recent advances in e-commerce in the region.

Industry expert, David Phillips the President of the National Association of Freight & Logistics, was also a key host and speaker at the forum. David Phillips, President of the National Association of Freight & Logistics, while delivering the forum’s principle presentation, said: “Protecting the business interest during cargo movements is crucial to ensure a successful trade deal for traders and their customers or suppliers. The industry has witnessed a substantial growth in demand on Cargo Insurance services throughout the years. We appreciate Dubai Trade’s initiative in launching the Tradeshield service, which will help many companies in our industry to be more secured and save much of their precious time.”

As one of the leading freight forwarders in the region, CSS Group participated in the conference as part of it’s commitment to keep abreast recent trends in the freight forwarding sector. The new initiative has been embraced by CSS as it helps to further instill consumer confidence in the freight forwarding sector in the region, thus encouraging growth in this key sector.

CSS Group Featured on BBC World News

With all eyes on a possible lifting of sanctions on a resource rich Iran, BBC World News had a special feature on highlighting the opportunities that would be available especially for the freight forwarding and logistics sector in the region. Titled, “Iran attracts investors hoping for trade sanction relaxation,” the BBC World News filmed part of its segment at the CSS Group’s Container Freight Station based in Jebel Ali Freezone. Iran’s nuclear talks have been extended until November, but whilst the negotiations continue, many companies have been re-building business relations with their Iranian counterparts driven by the enormous potential the lifting of the trade restrictions would bring. CSS would like to extend a special thanks to Mark Lobel and Ola Naguib from the BBC for giving them the opportunity to be a part of the ground-breaking series.

He Reem Al Hashimy Makes Presentation To Bie


Her Excellency Reem Al Hashimy, Minister of State for the UAE, updated the General Assembly of the Bureau of International Expositions (BIE) on the UAE’s preparations for hosting Expo 2020, in Paris last month. This was the first formal address to the General Assembly made by the Expo 2020 Higher Preparatory Committee since winning the right to host the World’s Fair. “Dubai Expo 2020 will be the platform to continue to execute on our country’s visionary leadership around the need for connectivity and mobility, economic opportunity and sustainable practices as the pillars of today’s interdependent world,” she said, in her speech to the assembly. “The infrastructure and the progressive policies that serve this vision will continue to grow in size and quality to serve the participants and the visitors of Dubai Expo 2020. Our goal to deliver on an Expo with seamless operations will leverage the national efforts to implement a greater vision shaping the next 50 years of our country,” she added. Al Hashimy also pointed out that while Expo2020 was a win for Dubai, the event will also have great impact throughout the MENASA region. “The tremendous support we received in November marked a significant victory, not only for us but for all countries across the Middle East, North Africa and South Asia. Our support base ranged from the countries of the North as well as the South – the East as well as the West.?This recognition furthers our commitment to develop an inclusive platform that allows our partners on this global stage to truly showcase the best they have to offer, and — in that journey — create linkages and partnerships with others,” she said.?The delegation to the BIE was led by HH Sheikh Ahmed Bin Saeed Al Maktoum, President of Department of Civil Aviation, Chairman and Chief Executive of Emirates airline and Group and Chairman of the Expo 2020 Preparatory Higher Committee. “The Dubai Expo 2020 road map is well progressed as we resolutely honour our commitment to create a truly transformative World Expo, that through partnerships and collaboration will seek to foster innovative, inspirational and practical solution-creation for our collective future,” said HH Sheikh Ahmed.

DP World – Most Outstanding Performance 2013

At the end of last year it was with great pride that DP World received the country’s highest business accolade, the prestigious Mohammed Bin Rashid Al Maktoum Business Award for Most Outstanding Performance for 2013.

The award was presented by His Highness Sheikh Maktoum bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, to His Excellency Sultan Ahmed Bin Sulayem, Chairman, DP World.

The UAE has succeeded in becoming a role model of excellence for the world. Clear policies of innovation in all fields have strengthened the UAE’s position as a role model and leader. Based on this the Mohammed Bin Rashid Al Maktoum Business Awards were devised to provide additional support to the private sector and to stimulate outstanding performance across the UAE. The path to economic growth and prosperity requires creativity, innovation and excellence across all sectors.

The Award not only recognises organisations with exceptional performance strategies but also aims to increase the understanding and implementation of business excellence.

DP World has always been guided and inspired by the vision of His Highness; therefore the award serves as a reminder that we are headed in the right direction as a company and as a contributor to the economic development of the region. DP World’s Vision, Mission and Values played a key role in winning the award, which have been created in line with strategic vision for Dubai and the UAE.


Sustainable value through global growth, service and excellence


A global approach to a local business environment where excellence, innovation and profitability drive our core business philosophy of exceptional customer service

Our Values

  • Commitment to our people and our customers
  • Profitable global growth
  • Responsible corporate and personal behavior
  • Excellence and innovation

Our Mission of a global approach to a local business environment where excellence, innovation and profitability drive our core business philosophy of exceptional customer service correlates directly with the framework of MRMBA. For this reason, the award carries an extra significance as it is a reflection of our core Vision, Mission and Values.

One of the primary reasons to apply for the award was to measure ourselves against peers in the region. Part of this is to ascertain how we are progressing as a company and in what areas we can improve, to better serve our customers.  Participation in MRMBA allows us to evaluate aspects and functions of our business, which in turn continues to foster new innovations and better ways of serving our customers.

For us, innovation and implementation of new technology is important in the way we serve our customers and offer efficiencies that allow us to be port of choice for the region. Innovations can only come to fruition through collaboration with all our stakeholders at various levels. Recently we have made DP World services accessible on Dubai Trade’s mobile website in order to better increase efficiencies for our customers. The mobile friendly website will allow customers to have access to DP World UAE Region services round the clock at their convenience. It is challenges faced by our stakeholders that breed new innovations and in turn help DP World offer new ways of doing business.

DP World, since its inception has embarked on a journey to innovate and offer services that are in the best interest of the customers and are anchored by Dubai’s true place as a trading hub. Winning the award in 2013 is a great achievement for everyone associated at DP World, but it’s just part of a continuous process in increasing excellence, innovation and profitability that drive our core business philosophy of exceptional customer service. This award inspires us to aim for even higher standards of service thereby keeping us at the forefront of progress.

Courtesy of
DP World UAE Region

Traditional Children’s Games

Dating back to as early as 2600 BC, games have been a universal part of human experience and are present in all cultures. Games play an important role in the development of children and this is true throughout the world. Like everywhere there are traditional games that are specific to this region.

Emirati traditional games can be categorised based on whether the child was born on the coast, in the desert, or in the mountains, and whether they were played by girls, boys or both. However, these games are not specific to just one region, as tribes used to travel from one place to another, in search of work. For example, camel herders used to travel to the coast in summer months to join diving expeditions, and all these movements influenced and spread the children’s games. Some of them are to be found throughout Arabia, or even beyond. A lot of the games can be recognised universally, just with a few slight changes. For example Gabat Mestal is very similar to tag where there is a thief that needs to be caught.

El Karrabi is a game that maybe isn’t as recognisable. El Karrabi, or Fort and Water, is played by either boys or girls facing each other in two lines and while holding one foot behind them, they hop towards each other while trying to push their opponent over.

A lot of the games can include cultural traditions and expressions, traditional craftsmanship, performing arts, and social practices and rituals. These are what make the games unique to this region.

Direct Console Services to Abu Dhabi

The Direct console service will be handled through the port of Southampton in the UK, which will allow CSS to target the entire UK sector with reduced transit time. Hence CSS Abu Dhabi partnered with Locker Freight which is a limited company registered and operated from the UK with nearly 42 years trading experience in worldwide logistics. “With the number of UK citizens now residing in the UAE, and the level of trade that takes place between the UK and UAE this new service is set to grow from strength to strength in the comming months, and we look forward to further strengthening our partnership with CSS Abu Dhabi,” added Chris Goodfellow, Director, Locker Freight.

Locker Freight Limited.
Haleview Road, Huyton,
Liverpool.L36 6DD.
Tel: +44 (0) 151 4808922
Fax: +44 (0) 151 4803744
Known as the luxury capital of Europe, CSS hopes to target the luxury segment of the Italian economy such as designer Jewelry, clothes, accessories, ceramics, marbles, tiles, home appliances and household items like luxuries furnitures with the direct console offering. In order to make this successful CSS Abu Dhabi has partnered with COMBI LINE, a leading Console Service provider. “This will be a unique offering to both customers in the United Arab Emirates and Italy, it will allow faster transit times, and even faster processing, we look forward to working with the team at CSS Abu Dhabi in making this a success,” added Massimo da Vero, LCL Export Manager, Combi Line International S.p.A

Combi Line International S.p.A
Via Fanin, 2-20090 Segrate,
Milan (Italy)
Tel: (+39) 02.213087.1
Fax: (+39) 02.3919.5177
Rotterdam was chosen as one of the origin as it allows CSS Abu Dhabi to target inbound volume from many of the European and Scandinavian sectors  like Austria, Belgium, Czech, Denmark, Finland, Hungary, France, Norway, Portugal, Russia, Slovakia, Sweden and Swiss.  For this unique initiative CSS Abu Dhabi has chosen to partner with FPS Rotterdam. For over a decade, FPS Rotterdam and CSS Group have been working with each other because of FPS Rotterdam’s specialization in consolidation services worldwide, weekly and directly to and from Rotterdam. “We are truly looking forward to working closely with CSS Group on this new endeavor, which we believe is an untapped opportunity for our business in this region,” added Saskia de Jong, Director, FPS Rotterdam.

FPS Famous Pacific Shipping B.V.
Tel:  + 31 10 2831919
Fax:  + 31 10 2831910
For further information, Please contact :  
Arun Kuriakose, Sales Executive – NVOCC       Tel: +971 26431717, Fax: +971 26431919, Ext:410

CSS Abu Dhabi Provides a Single Window on Pharma Transport Solutions

Pharmaceutical companies around the world rely on us for customized, swift and safe delivery of their high-priority shipments. Due to the delicate nature of the cargo, pharmaceutical companies often look for a single window of operation to handle their requirement from end to end, thus ensuring single accountability and attention to detail from its logistics providers. We ensure the integrity and quality of sensitive, high-value pharmaceutical goods, offer distribution and controlled supply chain management programs.

Individualized Services offered by CSS Abu Dhabi:

  • Consultation with customers to review global transport requirements for their materials, as well as import and export requirements for customs clearance
  • Sourcing and provision of packaging supplies such as insulated shippers, UN certified shippers for all ambient refrigerated and frozen shipments, gel-packs, dry ice and temperature controlled shipping containers and temperature monitors
  • Pre-customs clearance in selected cities.
  • Transfer of Medicine to the cold room upon arrival in Abu Dhabi Airport.
  • Quick delivery order process at Abu Dhabi Airport.
  • All Transport Temperature Controlled – Chilled (+2°C to +8°C) and ambient (+15°C to +25°C) pharmaceuticals.
  • We handle time bound medical equipments.
  • Our own temperature controlled warehouse in Abu Dhabi

“My aim is to reach out into the niche market audience with our new product “Pharma Logistics”, having identified this as a unique sector which has a potential growth opportunity for its business since the healthcare industry is experiencing  a boost in the UAE over the past few years. By having the first mover advantage in this untapped sector, has meant that CSS Abu Dhabi has closely monitored and researched all aspects of Pharma logistics and, given their global expertise in the field of logistics, will be an invaluable asset to the pharmaceutical industry in this field.  With a keen focus on hospitals, medical supplies providers, medical equipment trading and pharmaceutical companies, CSS Pharma Logistics has set the stage to grow exponentially within this existing sector, which will further diverse its vast service portfolio and help to secure the future growth,” said Midhun George who is in charge of  Pharma Logistics.

Touching Life, Beyond Borders

Palliative care is a multidisciplinary approach that focuses on relieving and preventing the suffering of patients. This holistic approach allows the palliative care team to address physical, emotional, spiritual and social concerns that arise with advanced illnesses.

Palliative care also improves quality of life for both the patient and the family. Alpha Palliative Care is the biggest of such charitable chains in India. Since 2005, Alpha has been providing palliative care to tens of thousands of patients in the four districts of central Kerala in South India.

Dubai-based Rashid Centre for the Disabled that provides high-quality, integrated education services and therapies for children with special needs, has grown to become the most successful humanitarian organization in the region. It strives to bring children with special needs to the main stream of society by developing them as much independent as possible. Under the slogan “Touching Life, Beyond Borders”, Alpha Palliative Care joined hands with Rashid Centre for the Disabled to provide patients with relief from the symptoms, pain and stress of serious illnesses.

The two centers jointly organized a meeting of minds at the Dubai World Trade Centre on June 20, 2014 to share the suffering of the sick. Renowned Indian classical dancer and world-famous choreographer Mallika Sarabhai, who is also a social activist and director of the Darpana Academy of Performing Arts, presented a mesmerizing show to make the evening a memorable event.

The enthusiasm and the spirit, with which the children performed, overwhelmed the audience and was evidence of the amazing work of the teams at Rashid Centre for the Disabled and Alpha. It was indeed a proud moment for CSS Group as one of the table sponsors of the event to continually build upon its CSR initiatives within the community and to contribute to support the under privileged that benefit from this organization.

Beware and Be Aware of Packing of Flexible Tank

“Flexible tanks” or “Flexitanks” are a kind of storage equipment for liquids such as water, oil, wines etc. Compared to steel tanks or drums, flexible tanks have many advantages, including lighter weight and being rustproof, foldable, and quicker and easier to set up. With the same capacity, a flexible tank may have just 10% of a steel tank’s weight. The disadvantages of flexible tanks include lower durability and shorter longevity.
In this article we shall focus on Flexitanks being used in the Shipping Industry and the potential issues and claims faced in relation to the same.
Initially Flexitanks were designed on the basis that they would be for multi-trip use but these were soon replaced by single trip Flexitank. Though Flexitanks have been in vogue for over 20 years, their popularity have grown by leaps and bound in the recent past. A Flexitank is a bladder that is designed to fit inside a 20ft general freight container, known to carry products from portable water, and liquids like wine and fruit juices or concentrates to paints, oils, non – hazardous chemicals, latex, etc.
The main issue currently faced is the increase in number of incidents and claims regarding the use of these flexible tanks, which are usually much higher than normal cargo carried by containers.
There are presently no prescribed standards regarding design or construction or packaging requirements or rules for carriage pertaining to use of flexitanks. However, the Container Owners Association (COA) set up a flexitank working group with the inaugural meeting held in Paris on 28 June 2007. The said working group has been instrumental in formulating The Code of Practice for Flexitanks, which has being periodically revised. However, these are only guidelines to be followed and there is no authority to enforce or implement the code.
Discussions by various organisations dealing with the use of Felxitanks reveal that some of the main reasons for claims are due to the excess of the load bearing capacity, unsuitable container, failure to comply with the Transport Safety, improper installation, human factor and manufacturing defects.

Emotional Flying Club

It’s jokingly said some airlines have become so focused on getting more money from passengers, using add-ons to the basic fare that soon we’ll be charged for emotional baggage. This idea might make you chuckle but the chances are your flying routine follows an excitable pattern. The somewhat unbelievable concept of being enclosed in a pressurised metal tube, flying 40,000ft above the earth, hurtling along at 500 miles an hour triggers all sorts of emotions. This usually means that our flying routine, that others make look so easy-going, triggers lots of emotion. But we are not as alone as we think. If your friends do any of the following, they are with you in: – “The Emotional Flying Club”. They are just better at hiding their membership card!

Before you even arrive at the airport you start worrying about how long it takes to get there. Do you doubly make sure you get up in time, for that early morning departure, and don’t oversleep? Go on, admit it, we’ve all set more than one alarm clock and also booked an alarm call. You have done the airport journey many times before. It only takes 30mins or is it 50mins? Well, let’s say an hour to be sure eh? On the way, and at the first of hint of any hold-ups we start thinking, “Will you get out of the way?” wondering why all the worse drivers are on the road at once. Arriving at the airport we are amazed at how the journey took such a short time. We have arrived with hours to spare. However it is an “airport travel” memory block, because next time we will have completely forgotten this and go through all the emotional panic again.

Of course, we now start double-checking if we have got all our passports and tickets. No chance of remembering where the passports were hidden for safety. Everyone in our party starts looking and things become more confused. Eventually the passports appear, as if by magic. We were so sure that the luggage was underweight but, as we get nearer the baggage drop, we become convinced that it must weigh at least 25kg and will be rejected for being overweight. Suddenly the security questions take on a new meaning. “Yes, no one could have interfered with my bags”. “No, I am not carrying anything for anyone else”. Easy answers, but why is it we try to avoid feeling and looking guilty? When it comes to security clearance, even though we are so organised, we worry if all liquids and gels are in the plastic see-through bag. On heck, I’ve not left that spray in the carry-on case have I? It goes without saying, that whichever security queue you join, the others will be quicker. Naturally we get annoyed at passengers who leave it, until the very last moment, to start removing belts, watches, mobiles and laptops. Admit it you look-on, with anticipation, as your case travels through X-Ray. Will it make it OK? As for walking through the security arch yourself – whoops, breathe again as no alarm sounded. If you have ever become annoyed with the others repacking their belongings so slowly, whilst you are ready to move on, then your emotions are certainly rising in the emotional baggage count. Now all you have to do is to make sure you don’t miss your flight and never leave your baggage unattended. Sounds easy – forget it!

Even if you are in a lounge, no flight ever seems to be shown on the screen when you are checking. No matter how many times you look, the boarding gate seems to appear just when you weren’t looking. If you find yourself late, your flight will be departing from the farthest gate possible from where you are. Have you ever boarded a flight that leaves from Gate 1? No, neither as anyone else! As to you having some luck, if you are allocated a middle seat, you can easily spot which passengers will be sitting either side of you. The two largest! If you are travelling on business, no matter what cabin class, the crying baby will be seated nearest to you. Another emotional moment, just as you are about to sit down, consider this conundrum. Why is it that, when there is less carry-on luggage space available, the more carry-on luggage the passengers will bring aboard? You end up having to stow your bags nowhere near your seat! By now, you’ll have realised that this article only touches on some emotional triggers. There are so many more, that it’s no wonder we all have enough experience to join the Emotional Flying Club.

So come on, admit and apply for membership. As a nervous elderly lady said to a pilot, “I’ve never flown before; you will land me safely down, won’t you?” “Well ma’am,” said the pilot, “I’ve never left anyone up there yet!” I bet this senior first-time flyer was already a bona fide Emotional Flying Club member! Happy travels………