January, 2012

Chairman’s Message

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Wishing you all “A Happy New Year 2012” is a greeting that is worth repeating because looking back over the past twelve months gives me great cheer. We have been given tremendous support by the cargo fraternity during the course of year 2011 that passed by. It is therefore with great joy that we welcome the New Year, as I look forward to 2012 with enthusiastic optimism.

I am thankful for the support and cooperation from all our agents, associates, well-wishers and most importantly our staff at CSS who have contributed throughout the year 2011. Regardless of the global economic setbacks and its financial instability, we were successful in riding across complex situations. I believe it was our timely strategic planning and our readiness to think “out of the box” which proved to be the major contributory factors.

A recent article published in The Washington post makes comment about the change of business approach being recently made by Indian IT companies. Entrepreneurs are shifting their businesses from servicing corporate giants, to developing high value technology products based on intellectual property. India is no longer content to remain as the business process outsourcing centre of the world. Instead focus is being concentrated on the next generation’s revolution.

In a similar way it was our adaptability which we discussed at our recently concluded “Sales Strategy Meet” in Dubai. The theme we adopted was “Foresee the future” – Delivering services today whilst planning for tomorrow. It is a similar spirit a New Year brings and I am convinced that at CSS we can proudly say, “The best is yet to come”.

November, 2011

Chairman’s Message

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The last few months have proved to be really invigorating, for all of us, as we have had opportunities to participate and interact during the Exhibitions and conferences in shipping & logistics around the globe. We have enjoyed sharing news and views about changing business patterns and concepts. At CSS we had a beneficial and enjoyable time as we were able to combine some serious business discussions, amongst top and middle management, with convivial leisure activities.

Such events prompt me to ask, “Isn’t it time for us to think about something new in our business strategies?” I believe the answer must be “yes”.

We are heading towards the CSS Group Sales strategy meet.  This will be an ideal occasion to think about, discuss and develop new ideas and outcomes.

Recently, entrepreneurs and progressive businesses have started giving special spaces in their organizations for “idea-makers”. To some this may seem an unexpected designation but it is very interesting isn’t it? To be competitive, especially in the field of sales and marketing, there is a great demand for this type of professional input.

Idea-makers are people who originate and implement their ideas and passions in an entirely unique combination which invite greater results. To many their “off the wall” concepts usually challenge accepted norms. We have professionals in our company who have ideas, who thrive on challenges so as to take our business to higher levels. Their innovative thoughts are a catalyst for all of us to discover new and better ways to provide services for our customers. Idea makers know how to combine freedom of thought, the demands of business and the enjoyment of exploring. I am confident similar considerations will enable us to have a very fruitful and constructive strategy meeting.

Let new ideas emerge in our thought process so as to explore new heights of accomplishments for CSS.

T. S. Kaladharan

September, 2011

Chairman Message

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A recent article, by a well known Indian business person, started me thinking about a particular aspect of office time management. How many spend time unnecessarily in the office after the normal working hours The author describes this trait as a typical Indian executive mentality undertaken to make others believe that they are hard workers. I believe the author is incorrect to pick on just Indian executives as in my opinion this is a widespread tendency amongst business executives regardless of their origin to subscribe to this attitude.  This according to me is a wrong work culture as it has a negative impact not only on one’s work but also on his family life. If you spend time unnecessarily in the office, even after you finish your work, you miss the opportunity to enjoy the spice of life which lies outside the office world. You miss your family, your children and your friends. In this context “Variety is the spice of life”, takes on its full meaning. Time spent on entertainment, doing something different, definitely invigorates energy levels. One returns to work full of bounce and ready to give a refreshingly better performance. Another well known proverb also supports my view. “All work and no play makes Jack a dull boy”. We need to forsake such outdated ideas about working late in the office and replace them with a philosophy of working hard but playing harder.


We all had an exciting time when our Snake boat “Devas” lifted the prestigious Nehru Trophy in the recently concluded boat race in Alleppey, Kerala. The enjoyment we cherished as a team by spending quality time at events like these will infuse better performance in the office and greater success in the future.

June, 2011

Chairman’s Message

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The traditionally acknowledged generation gap between youth and their elders seems to have taken on a new meaning. Twitter, YouTube, Facebook and texting have become the instant means of communication for the young whereas newspapers, radio, TV and the telephone remain firm favorites with others. Youngsters today have little knowledge of how things existed before blackberrys, iPhones and laptops. Techno-leapfrogging, and the fact that the new generation does not appreciate first hand what has gone before, means that our world is moving faster than any of us ever imagined.

Markets have changed dramatically over the past ten years, not only for shipping, but also for almost every other industry. Re-branding, product re-launching and new marketplace techniques have all been tried in order to appeal to the “instant-demand now” generation. However anyone who wishes to succeed and have impact, in this environment, requires maximum flair, unconventional creativity, extra energy and enthusiasm. This is easier said than done. Young people have potentially all these attributes. But it is teamwork, building on the experiences of others, that allows such innovation and creativity to be focused and developed in a meaningful and profitable way.

The success story of CSS Mumbai completing 4 years of operations in the tough Indian market conditions is an example of the relentless efforts from a young team. I express my hearty wishes to them. I hope that more young people will feel encouraged to bring forward new challenging ideas, suggestions and strategies. A welcomed enthusiastic response to such initiatives will take our company’s marketing and servicing skills to higher levels.  I am confident that, within CSS, we have the generational experience to encourage youthful zest and exuberance which will prove to be for our mutual benefit.

Lighthouse Focus

It gives me immense pleasure to introduce Devas Holidays & Travel Services India Pvt. Ltd. to you as a promoter of value tourism in India. A member of Devas Group of companies, DHTSI has given prominence to professionalism and created a name of their own in the travel world. Today, this Focus news letter will give more insight on the DHTSI activities and the unique packages they offer. Enjoy reading Focus to know more about Devas Holidays & Travel Services.

March, 2011

Chairman’s Message

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At CSS we have always taken care to research meticulously the details and data which are needed for new programmes and systems to be incorporated within our company.  This has to happen before any attempts are made to integrate new services or structures because, without this, any implementation is doomed to failure. Within the corporate world we have seen many ambitious projects being abandoned half way, which brings a huge loss within society.  Our commitment, to always demand diligent research, has held us in good stead. As we face the future there needs to be a fool proof engagement of system study, for any campaign, in order to ensure success. We can be proud of our progressive approaches which have benefited our company and society.

In my Lighthouse message one year ago, I highlighted how we needed to ensure a greener earth for future generations. No doubt you will join with me in feeling pleasure that our “Go Green” campaign has been most effective. Our efforts, like sponsoring 500 trees in Sri Lanka, have achieved welcome audits and plaudits from many quarters. It is this approach, to our social responsibility, that has brought in success for team CSS and every one behind this campaign deserves accolades.

What makes CSS Group unique is our humane approach. We are humbled, and at the same time proud, by the dedication of Our People, Our Associates and Our Partners that have made us a solid conglomerate. As a key stake-holder in CSS Group, I look forward to making every single moment of your association with our organization a memorable one.

January, 2011

Chairman’s Message

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There is a saying that when times are hard true friends recognise each other. During turbulent times of recession our friends have supported CSS making 2010 a wonderful year for our group.  I would like to express my thanks to everyone in the knowledge that we have equally endeavoured to recognise and service your needs and hopefully exceeded your expectations. The relentless effort and enthusiasm shown by all our employees for achieving the goals, which help both you and CSS prosper, is to be applauded. I extend my thanks and congratulations to all the CSS team.

I believe that 2011 will bring a new optimism and a more amenable climate for the industry as a whole. Within CSS we need to ensure that our clients and associates are welcomed into a cordial and responsive atmosphere. By being more effective and enhancing our key internal strengths, I am confident my vision of opportunity and optimism will be achieved.

Over the past years we have been successful in honouring our commitments and gaining respect for the CSS family, amongst the shipping and logistics community. We have also not been complacent in our desires to support our corporate social responsibilities. May good fortune be with us so we may expand our efforts on behalf of the needy and deserving in society.

As we enter 2011, at CSS we recognise that by continually seeking to discover and refresh our ideas, we are proactive in focusing our efforts to achieve success. Enriched by this and similar experiences we will continue to demonstrate that, not only by words but also by our actions and services, we will enter 2011 with a spirit of great optimism.

I convey my sincere thanks and best wishes to you for New Year 2011.

Lighthouse FOCUS

It is probably always true that when you see an idea grow into success you feel a happy sense of achievement.  It is this feeling which should encourage us all to keep trying and developing.  “Lighthouse” began as a normal newsletter which became well patronised by our readers. The result is that it has become a prominent bi-monthly magazine in the “Shipping and Logistics” industry. To build on this success, I would like to introduce, as a New Year gift, another novel initiative “Lighthouse FOCUS”. The main aim of “Focus” will be to give in-depth coverage to every C.S.S. department and division.  “Focus” will zoom into all departments and divisions highlighting their activities and events. I am confident that this new opportunity to know us better will be well accepted by all our readers and well wishers making this a grand success.